Pre-enrollment Assistance is available at 1.800.564.7642 between 8:00 AM and 6:00 PM Central Time, Monday through Friday, except holidays. This special customer service number is available to help you through December 31, 2001.

Post-enrollment questions after January 1, 2002, can be addressed by CIGNA Member Services at 1.800.CIGNA.24 (1.800.244.6224).

For transition of on-going medical care for certain serious medical conditions that are being treated by a non-participating provider, please contact Customer Service to obtain a Transition of Care request form.

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